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January 18, 2021

Customers have changed, and so must retail pharmacy

Customers have changed, and so must retail pharmacy

The COVID-19 crisis has undoubtedly changed customer behavior, from how people pay to what they buy. But how has the pandemic specifically affected pharmacy customers? Kearney’s pharmacy customer survey from early fall 2020 reveals that COVID-era customers have new ways of shopping, evolving preferences for obtaining prescriptions and increased expectations of their pharmacies. As the

Tech Roundtable: Technology’s contribution to change

Tech Roundtable: Technology’s contribution to change

The pandemic has brought pharmacists to the fore as essential providers in a health care system under duress. The role of technology in the efficient operation of pharmacies has never been more critical. In this virtual roundtable, retailers and suppliers discuss what COVID-19 has meant for pharmacy technology thus far, and what the future may

Rite Aid adds drive-thru test sites

Rite Aid adds drive-thru test sites

CAMP HILL, Pa.— Rite Aid Corp. has expanded its no-charge COVID-19 testing capabilities with 99 additional drive-thru locations through its partnership with the Department of Health and Human Services (HHS). Rite Aid’s COVID-19 testing service extends from coast to coast, with new locations in California, Nevada, Washington, Michigan, Ohio, Pennsylvania, Virginia, New York, Connecticut, New

Yearning for the NACDS Annual Meeting

Yearning for the NACDS Annual Meeting

With the approach of February, the chain drug industry turns its collective eye toward April and the National Association of Chain Drug Stores Annual Meeting, that traditional harbinger of the industry’s spring, time of renewal, rebirth, new opportunities and, hopefully for some, new beginnings. And that’s as it should be. It is only fitting that

WBA, AmerisourceBergen thrive on symbiosis

WBA, AmerisourceBergen thrive on symbiosis

Walgreens Boots Alliance and AmerisourceBergen earlier this month took the next but far from final step in their long-standing partnership, when the former agreed to sell the latter most of Alliance Healthcare. Valued at some $6.5 billion, the deal will bring AmerisourceBergen’s pharmaceutical distribution and health care solutions business to 13 countries, mostly in Europe,