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Issue 06-01-2020

Zebra Technologies on the front line of COVID-19

Zebra Technologies on the front line of COVID-19

MORRIS PLAINS, N.J. — Technology has an ever more important role in pharmacy and the overall patient experience with the COVID-19 pandemic. One company providing products and services that are essential to frontline workers during these trying times is Temptime, now a wholly owned subsidiary of Zebra Technologies. The company provides a wide range of

Automating and improving operations during covid-19

Automating and improving operations during covid-19

The novel COVID-19 virus has now infiltrated our communities on a global scale, forcing pharmacies to quickly adapt in order to sustain operations in the new normal. Community pharmacies in particular top the list of “essential businesses” as they remain on the front lines of public health by serving as the direct point of access

Rx can be a trailblazer for the post-pandemic world

Rx can be a trailblazer for the post-pandemic world

The COVID-19 crisis will eventually move past its peak and everyday life will phase into a new normal. When it does, it’s unlikely that customers or businesses will go back to their pre-pandemic ways. As “essential” businesses, retail pharmacies were some of the first to experience and respond to new changes in customer behaviors and

The critical need for a seamless digital experience

The critical need for a seamless digital experience

The rise of e-commerce is often cited as the key contributor to the struggles of venerable brick-and-mortar retailers that once ruled their sectors — Sears, Payless and Toys ‘R’ Us, to name a few. Digital disruption is also accelerating in traditionally more insulated sectors such as retail pharmacy. At the same time, Amazon is continuing

How to address itchy eyes at the pharmacy counter or drive-thru window

How to address itchy eyes at the pharmacy counter or drive-thru window

Nearly 66 million (one in five) Americans suffer from itchy eyes caused by seasonal and/or perennial allergies. In any given year, pharmacists and health care professionals face questions during allergy season about itchy eye symptoms that can easily be confused with dry eye disease or viral infections. This year, many are now asking a new

Retail employees are caught in the crossfire

Retail employees are caught in the crossfire

Among the more compelling and moving tales to emerge from the coronavirus pandemic is an episode involving an employee at a Costco warehouse club and a disgruntled but smug and self-important shopper. The customer, it seems, had neglected to don a protective mask, an omission that not only defied Costco’s stated policy of barring entry

Race for a vaccine shows early promise

Race for a vaccine shows early promise

President Trump held a press briefing in the White House Rose Garden last month to formally launch Operation Warp Speed, a public-private program intended to foster the development of pharmaceuticals to combat the novel coronavirus. During the event, Trump reiterated his pledge that a vaccine that prevents COVID-19 will be available to Americans by the

Chains can be shielded from COVID-19 related legal action

Chains can be shielded from COVID-19 related legal action

As the retail pharmacy industry responds to the COVID-19 pandemic, companies in this space have had to keep in mind a variety of regulatory and enforcement concerns. Top among those are the threat of both government enforcement actions and private party civil litigation raising allegations of price gouging. In addition to forcing operational modifications to