Westlake Health Mart Pharmacy in Forth Worth, Texas, understands what today’s pharmacy customer wants: convenience and digital access.
The new Health Mart, serving the Dallas-Fort Worth area, has a brick-and-mortar location but describes itself as a “digital pharmacy” whose “main goal is to provide medications in a timely manner, creating a convenient and stress-free service for patients.”
Westlake Health Mart was founded by pharmacist and entrepreneur Osita Najomo, Pharm.D., the creator of SnapPrescriptN mobile app. The digital tool enables patients to snap a photo of their prescription, send it to the pharmacy of their choice in one touch and receive a notification when their script is ready.
The SnapPrescriptN app is available as a free iOS or Android download and can be offered by other pharmacies.
In addition, Westlake Health Mart offers PrescriptN2U, an exclusive service in which medications can be delivered to patients in the Dallas-Forth Worth area in two hours or less.
Patients can always stop by the pharmacy’s physical location, and the pharmacy also makes itself available to patients by text messaging 24/7.
A 12-year pharmacy industry veteran, Najomo explained that she decided to open a digitally focused pharmacy after feeling bad about watching sick patients, mothers with crying babies or patients on crutches waiting at the Rx counter to drop off or pick up prescriptions.
She wanted to provide seamless process in which doctors could send prescriptions to pharmacies and patients could pick up their medications at the most convenient time and place.
“I want to eliminate the drop-off and pickup line because there is no reason for patients to stand in that line anymore in this digital age,” noted Najomo, who is CEO of Westlake Health Mart.
Najomo also is the founder of Westlake Health & Beauty Products LLC and in her career served as pharmacist-in-charge at JPS Health Network, contract manager at Maxor National Pharmacy Services, a pharmacy manager at Walmart and a pharmacist at Walgreens. She received her pharmacy degree from Texas Tech School of Pharmacy and later earned an MBA from Johns Hopkins University.
Other services offered by Westlake Health Mart include prescription refills and transfers, medication adherence and monitoring, 90-day prescriptions, medication therapy management (MTM), medication consultations and immunizations.