LAS VEGAS — At its ThoughtSpot 2015 conference, which ended this weekend, AmerisourceBergen Corp. introduced a range of new capabilities for its Pharmacy Services Administration Organization that will bolster support of its Good Neighbor Pharmacy independent pharmacy network.
The company said the revamped Pharmacy Services Administration Organization, renamed the Elevate Provider Network, will help community pharmacies address key challenges — including pressure on profit margins, narrow networks and slimmer reimbursements — while better positioning their businesses for growth.
“AmerisourceBergen and Good Neighbor Pharmacy are committed to providing community pharmacists with the resources they need to transform their businesses, adapt to industry changes and to leverage their collective voice to shape the delivery of pharmacy services,” David Neu, executive vice president of retail strategy at AmerisourceBergen and president of Good Neighbor Pharmacy, said in a statement. “Over the past year, we’ve made a series of targeted investments that will support independent pharmacies in their efforts to improve patient care and receive fair and accurate reimbursement for their services.”
Elevate Provider Network is designed to help independent pharmacies improve profitability via enhanced patient care, better business practices and centralized data to support reimbursement discussions with payers.
For example, a new patient engagement center and capability set, powered by PrescribeWellness, can help community pharmacies improve medication adherence and enhance patient care, in turn improving their CMS Star ratings and increasing reimbursements, according to AmerisourceBergen. Pharmacies also can now access pre- and post-claims editing services through Emdeon, a leading provider of revenue and payment cycle management, which will help reduce claim errors, improve profits and provide greater transparency into payer reimbursement.
In addition, the Elevate Provider Network brings an expansion of central pay capabilities with claim reconciliation services powered by FDS Inc., enabling pharmacists to monitor their receivables balance. A revamped InSite pharmacy performance tool also will now include front-end sales data displayed in its popular peer benchmarking view, allowing pharmacies to measure performance against similar stores, AmerisourceBergen noted.
And a new mobile application can notify pharmacists of key information they need to manage their business at the touch of a finger, such as the next day’s bank deposits and a six-month trending view of their performance in the four highly-rated CMS Star clinical measures.
“AmerisourceBergen believes that community pharmacy is a key delivery point for high-quality and accessible health care. It’s a great and humbling responsibility to provide pharmacists with the resources they need to optimize and grow their businesses,” Neu added. “The enhancements will support the delivery of true community health care by enabling independent pharmacists to further support patients, operate their pharmacies effectively and combat growing industry challenges surrounding reimbursement.”
Also at ThoughtSpot, held at the MGM Grand in Las Vegas, AmerisourceBergen announced Good Neighbor Pharmacy’s 2015 Pharmacy of the Year Award during the general session. Topeka Pharmacy of Topeka, Ind., received the award for its commitment to enhancing patient care and lives in local communities.