Retailer rolls out new store design in nine CVS Pharmacy locations.
“Helping people get well and stay well is at the heart of everything we do, and that is the focus of our new HealthHUB stores here in Houston” said Brian Bosnic, division vice president for CVS Pharmacy in Florida. “Customers tell us they want local access to convenient, personalized and integrated health care. Our HealthHUB locations do just that — helping to elevate the store into a community-based health care destination where consumers can engage people they trust, who are accessible and knowledgeable, to help bring everything together in a better health experience at a lower cost.”
CVS Health began piloting HealthHUBs last year to overwhelming customer satisfaction. The introduction of nine HealthHUB locations in Tampa is part of the company’s strategy to scale the program nationally with plans to have up to 1,500 locations operating throughout the U.S. by the end of 2021.
“Access to good, quality healthcare is a fundamental right,” said Tampa Mayor Jane Castor. “CVS Health’s commitment to convenient, affordable health care at their HealthHUB locations will be welcomed with open arms and I can’t wait for more to open around the city.”
For many Americans, health care can be difficult to navigate. At a time when chronic disease continues to grow in prevalence and impact in the U.S., patients are also facing complexities and fragmentation when seeking the right care. Today, one in two Americans has at least one chronic illness, with data showing that close to $500 billion of the costs associated with chronic disease are avoidable. What’s more, nine out of 10 (91%) patients say they need more help with chronic disease management. The HealthHUB store format was developed to help people manage chronic conditions more conveniently and affordably by improving the overall patient experience and featuring a wide array of health and wellness products, clinical services and expertise.
“We are delivering real change to the health care system,” said Dr. Alan Lotvin, chief transformation officer for CVS Health. “Through HealthHUBs, consumers are at the center of an unmatched retail health experience. The HealthHUB products and services are designed specifically with the consumer’s health needs, challenges, and goals in mind, so that they can easily receive coordinated, personalized care in a familiar, neighborhood location.”