New program streamlines prescription onboarding.

WOONSOCKET, R.I. — For patients with complex medical conditions requiring specialty medications, getting started on their prescriptions quickly is crucial to their care. The process has not been simple, with patients sometimes having to wait as long as several weeks to complete the manual onboarding and prior authorization process. To help patients get medications faster, CVS Specialty has announced the launch of Specialty Expedite, a pharmacy solution that uses technology to significantly streamline the process and keep patients informed of the status of their prescription along the way.

Specialty Expedite works by securely gathering appropriate patient information, including insurance, lab work and diagnosis codes via a doctor’s electronic health record (EHR) system instead of sharing through fax. The process also cuts down on paperwork and phone calls, resulting in fewer errors and more efficiencies.

In addition, patients also now have the option of receiving real-time status updates via email or text, so that they can stay informed on the status of their prescriptions and any prior authorization requirements. Patients are also able to choose how they want to get their specialty medications — at their local CVS Pharmacy or though specialty mail service via Specialty Connect. Research shows that when patients have more flexibility and choice, they are able to start their therapies sooner and adherence and satisfaction improves.

Helping patients with complex medical conditions get the specialty medication they need more quickly and efficiently through technology and solutions such as Specialty Expedite is one more way the company is helping people on their path to better health.