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Medly, EmblemHealth partner for Rx home delivery as COVID-19 cases increase

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NEW YORK — In response to rising concerns of COVID-19, EmblemHealth is partnering with Medly Pharmacy to provide direct, at-home delivery of prescriptions to their members.

Medly Pharmacy is a full-service digital pharmacy that delivers prescription medication right to doorsteps of its customers in New York City, Long Island and New Jersey, with same-day delivery options. EmblemHealth has 3.2 million members across the New York tristate area.

“This partnership is designed to give our members peace of mind knowing they can get their prescriptions delivered. This is an immediate concern for our very elderly members, members who are homebound, or have weakened immune systems,” said EmblemHealth president and chief executive officer Karen Ignagni. She also noted the partnership likely will be popular among members who prefer not to go to the pharmacy in order to minimize risk of exposure to germs.

Through this service, EmblemHealth members can have their doctors send their prescriptions to the Medly platform. Medly will work directly with members to explain refill management options and coordinate with their medical providers. Medly’s services are offered in several languages, including Spanish, Cantonese, Mandarin, and Russian. Members can text, call or use the Medly Pharmacy app to order their prescriptions for delivery.

“We are very pleased to partner with EmblemHealth, especially as the cases of COVID-19 continue to rise. Medly prides itself on being patient-centric. Our full-stack pharmacy approach allows us to deliver a great service to those in our communities at scale, while improving patient outcomes,” said Marg Patel, chief executive officer and cofounder, Medly Pharmacy.


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