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Genoa Healthcare marks 20 years of providing behavioral health Rx services

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RENTON, Wash. – Genoa Healthcare, a leading provider of behavioral health pharmacy services, in August marks its 20th year of serving individuals with mental health issues, substance use disorders and other complex, chronic health conditions.

Joe Douglas

To celebrate the milestone, Genoa employees across the U.S. are engaging in 20 “acts of kindness” in their local communities through volunteer opportunities, donations and outreach to those in need.

“With one in five Americans dealing with mental health issues, ensuring access to quality behavioral health care and medications is more important than ever,” said Genoa CEO Joe Douglas. “This anniversary marks an important milestone in Genoa’s continued commitment to expanding access to mental health pharmacy services and improving outcomes for the people we serve.”

Partnering with community mental health clinics, Genoa provides pharmacy services to people in the same facility they receive their care, making it easier to obtain needed medications and leading to improved health outcomes. Co-locating Genoa pharmacies in local care facilities enables Genoa to build relationships with individuals and their care providers, resulting in more than 90% medication adherence, compared to 50% at typical retail pharmacies.

As the COVID-19 pandemic continues to evolve, access to medications and mental health services is increasingly important to ensure positive health outcomes for patients. To help keep consumers safe and healthy, Genoa is offering curbside pick-up and free home delivery for needed medications, and increasing its pharmacist outreach to provide care and human connection during an uncertain time.

“It’s a privilege to be able to make a difference in the lives of those we serve,” said Douglas. “We’re honored to have an impact on our partners’ ability to deliver great care, on the advancement of the behavioral health industry, and most importantly on our consumers’ well-being.”

Genoa provides pharmacy, telepsychiatry and clinical pharmacy services to more than one million consumers at over 530 sites in 47 states across the U.S.


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