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Hy-Vee making additional safety changes to store operations

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WEST DES MOINES, Iowa  — Hy-Vee, Inc. announced on Friday additional changes to its operations to help protect its employees and customers in response to the evolving coronavirus (COVID-19) outbreak.

Randy Edeker

Over the upcoming days, all Hy-Vee stores will install additional temporary window panels on the back side of checkouts to help provide an additional layer of protection for both cashiers and customers. The panels are in addition to the panels already positioned on the front side of checkouts.

This weekend, Hy-Vee is also placing new, one-way directional signage in its aisles that will be installed in all stores. The signage will direct customers to utilize aisles in a way that prevents them from passing each other, in an effort to maintain six feet of social distancing throughout the store.

Also, effective Monday, April 6, customers shopping at all Hy-Vee locations will be strongly encouraged to follow a “one person per cart” rule to avoid multiple family members from accompanying a customer on shopping visits. Hy-Vee is asking that customers try to designate one person per family to visit the store during each visit and to avoid shopping in large groups in an effort to limit the number of people in stores at any given time.

“We continue to implement additional ways to adapt at Hy-Vee, so that we can serve our customers and protect the health and wellness of those who work and shop in our stores,” said Randy Edeker, Hy-Vee’s chairman, CEO and president.


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