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McKesson Pharmaserv 7.5 integrates clinical solution

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Pharmaserv 7.5’s Clinical Programs Solution enables pharmacies to build custom programs for clinical services, such as immunizations.

MOON TOWNSHIP, Pa. — McKesson Pharmacy Systems has released Pharmaserv 7.5, the latest version of its independent pharmacy management software, for general availability.

McKesson noted that the new release integrates the Clinical Programs Solution (CPS), the company’s proprietary clinical services platform, into the workflow of the pharmacy management system. CPS allows information to automatically synchronize with Pharmaserv to help identify programs for patients with specific disease states.

“The addition of the Clinical Programs Solution to Pharmaserv will offer significant, immediate benefits for pharmacies,” stated Jamie Gramz, senior director of product management for McKesson Pharmacy Systems. “Expanding the ability to improve patient care through clinical services is a key area of focus for the future of retail pharmacies, and Pharmaserv 7.5 empowers our customers to efficiently pursue these types of clinical opportunities.”

The integration identifies and captures opportunities within the workflow, allowing pharmacy staff to intervene directly in a medication regimen or use the task-based queue to follow up on opportunities at a designated or more convenient time, according to McKesson. CPS provides Pharmaserv customers with user-friendly tools to build their own custom programs for clinical services they want to offer, including programs for diabetes, immunizations and over-the-counter product recommendations.

As an example, McKesson cited Adrienne Cervone, owner of Beaver Health Mart, Beaver, Pa., who created a “Statins for Diabetes” program to identify diabetic patients over age 65 not currently on a statin. After CPS identified the patients, Cervone followed up with the doctor to recommend an add-on prescription for the appropriate dose of statin.

The company pointed out that such programs can improve patient care, bolster relationships with providers and raise Star Rating quality measures. “I was able to identify candidate patients, add statins on four of those patients, and then I went to green on my top 20% in EQuIPP, probably over those patients,” according to Cervone.

CPS, too, also provides the ability to interface with third-party applications, such as for patient medication adherence, specialty medication management and medication therapy management (MTM) opportunities, among others. McKesson said the integration of such programs simplifies the management of clinical services offered by the pharmacy by tying them into workflow and using CPS as one point of reference for clinical opportunities.

Other enhancements brought by Pharmaserv 7.5 include real-time translation of drug administration instructions into 17 languages through an interface with RxTran; tracking of pseudoephedrine sales through a new point-of-sale payment processor, Cayan; stock bottle scanning of NDC bar codes when entering new prescriptions; and viewing of prior authorization messages on the main Claims Adjudication Module screen.

“We’re excited to offer this new release of Pharmaserv because it offers so many beneficial enhancements to our customers,” Gramz added. “We understand that medication adherence, patient counseling and patient safety are core areas of concern for pharmacies today. This new version of Pharmaserv provides valuable solutions for each one of those concerns.”


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