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New payment tool added to CVS’ digital arsenal

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WOONSOCKET, R.I. — CVS Pharmacy has added a mobile payment tool to its app, expediting checkout.

The tool, called CVS Pay, integrates payment, prescription pickup and the ExtraCare loyalty program in one scan.

CVS Pay_mobile app screen“Over the past year, our digital team has brought to market numerous new tools like CVS Pay that make shopping at CVS Pharmacy easier and more convenient,” said Brian Tilzer, who serves as senior vice president and chief digital officer at CVS Health. “We’ve been excited by the level of customer adoption of these digital solutions, and we will continue our quick pace of innovation and deployment to make our customers’ health care experience even easier.”

CVS Pay offers more than just a payment method: Customers can now use their CVS Pharmacy mobile app to streamline the checkout experience by combining multiple steps into one scan.

For customers picking up a prescription, CVS Pay offers a simple, private and end-to-end pharmacy experience. Customers have the ability to refill, manage multiple prescriptions and get alerts when prescriptions are ready, all within the app, and then pick up and pay using a single bar code.

Customers can also link their ExtraCare card with CVS Pay, meaning a single scan at checkout will process all ExtraCare deals, earn new rewards and handle payment.

To use the new tool, customers add any of their credit or debit cards in the app. When they are ready to check out, they show the store associate the bar code in their app. (At the drive-through, they share their pickup number.) The associate scans the bar code, rings up the purchases, lets the customer choose a payment method from those stored in the app, and then processes the payment.

All verifications for prescriptions and payment, such as name/birth date, signature and PIN take place directly in the app, so transactions are hassle free. Once it is completed, the customer receives a confirmation of payment in the app.

CVS Pay is available in selected markets including New York, New Jersey, Pennsylvania and Delaware, and a nationwide rollout is expected to kick off later this year.

The tool is available on iOS and Android devices, the same platforms as the CVS Pharmacy app, and works with all major credit (MasterCard, Visa, Discover, American Express), debit, health savings account and flexible spending account cards.


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