Lupin 2023

QS/1, Updox team on patient care platform

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SPARTANBURG, S.C. — QS/1 has partnered with health application provider Updox to offer Pharmacy Connect, a web-based care coordination suite.

Pharmacy Connect enables pharmacists to securely exchange patient information with health care providers and engage patients. With the solution suite, a pharmacist can receive clinical files from a doctors electronic health record system and send the patient a secure notification to access an online appointment system for medication therapy management (MTM). Once the MTM is completed, the pharmacist can send a secure message with results back to the physician.

“Community pharmacies are working at a record pace to provide the best care possible to patients,” according to QS/1 market analyst Crystal Ratliff. “Pharmacy Connect is no doubt the industry leader that can help those pharmacies improve communications with physicians, offer patients unique online resources and improve cash flow by taking advantage of things like MTM opportunities, and just having a product to make the pharmacy more readily available to its patients.”

QS/1 noted that Pharmacy Connect gives pharmacies the tools to manage all types of communications, from direct messaging to electronic faxes. The portal improves patient communication by sending messages and completing forms with information that pharmacists can share with a patient’s doctor.

“With Updox Pharmacy Connect, QS/1 customers can engage patients, communicate securely with providers and run their pharmacies more efficiently so they can focus more on patients and less on paperwork,” stated Michael Morgan, chief executive officer of Updox.


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