The companies have formed a partnership that they said provides a “one-stop care experience.” Zipdrug is putting digital kiosks in CityMD locations, starting in Manhattan at CityMD’s Murray Hill location. After seeing a doctor, patients can order medication delivery from any pharmacy directly through the on-site kiosk. After the order is placed and the scripts are ready for pickup from the patient’s designated pharmacy, a HIPAA-trained, drug-screened and background-checked messenger promptly delivers the medication to the patient’s location of choice.
According to Zipdrug, patients typically receive the medication in 16 minutes, on average, in Manhattan after they are ready for pickup. Zipdrug users can track the progress of their Rx delivery in real time on an interactive map.
By eliminating the need for a post-visit pharmacy stop, and consequentlyrequiring less effort from patients, the service can help improve medication adherence and, in turn, yield better health outcomes, the companies said.
“We are thrilled about this partnership and having the chance to work with the region’s biggest and most successful urgent care group,” commented Zipdrug co-founder and CEO Stu Libby, who demonstrated the kiosk in a recent Fox Television News segment (see video above). “CityMD’s mission to deliver kindness in the form of a seamless health care experience mirrors ours at Zipdrug. We’re a great fit.”
In its segment, Fox News described the service as “the Uber for prescription drugs.”
“Zipdrug’s service will help CityMD patients get the most out of each urgent care visit, enabling them to get back to their busy lives without having to make the potentially long stop at the pharmacy,” Libby added.
First orders are free, and Zipdrug said it automatically applies any available discounts to the patient’s medications. The service can be used for one-time and recurring prescriptions. Zipdrug noted that it will deliver from any pharmacy.
Zipdrug and CityMD noted that the collaboration represents “the next level of coordinated effort to serve patients” and ensures “customers have the easiest experience at a time when they may be feeling at their worst.”
CityMD has more than 50 practice locations in Manhattan, Queens, Brooklyn, Bronx, Staten Island, Long Island and Rockland/Westchester counties in New York and in New Jersey.
“By teaming up with Zipdrug, we can now deliver even more convenient, quality care,” stated Richard Park, founder and CEO of CityMD. “Zipdrug allows patients to spend more time in the comfort of their homes while they are sick, instead of at the pharmacy. We are always looking for innovations that enable us to treat our patients better.”