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Kelton Globa

Nervousness, stress the top emotions felt by in-store shoppers

Nervousness, stress the top emotions felt by in-store shoppers

LOS ANGELES — The latest survey from Kelton Global reveals that, thanks to the coronavirus pandemic, Americans report feeling nervousness and stress more than any other emotions while shopping. According to the firm’s findings, this anxiety stems from a few key factors, including concerns about being in close proximity with strangers, navigating new requirements and