NACDS is recognized as CDR’s Retailer of the Year

NACDS is recognized as CDR’s Retailer of the Year

ARLINGTON, Va. — Author and consultant Jim Collins is perhaps best known for applying the concept of the flywheel effect to the business world. Introduced in his book Good to Great: Why Some Companies Make the Leap and Others Don’t, the theory eschews the notion that an organization advances by sudden, dramatic surges, asserting instead

Video Forum: NACDS

Video Forum: NACDS

  Chain Drug Review has named the National Association of Chain Drug Stores its Retailer of the Year. The designation might seem odd for an association, but NACDS is an organization comprised of retailers, with C-suite executives from member companies comprising the board of directors. This edition of Video Forum features three of NACDS’ key

Video Forum: Frans Muller, Ahold Delhaize

Video Forum: Frans Muller, Ahold Delhaize

In the second of two Video Forum interviews, Frans Muller, president and chief executive officer of Ahold Delhaize, talks about changing expectations for mass market retailers and other large businesses. He delves into Ahold Delhaize’s increasing engagement with such important societal issues as sustainability, diversity and inclusion, and health and wellness.

Video Forum: Frans Muller, Ahold Delhaize

Video Forum: Frans Muller, Ahold Delhaize

In the first of two Video Forum segments, Frans Muller, president and chief executive officer of Ahold Delhaize, talks about the next phase of the company’s Leading Together strategy. He discusses the thinking behind the retailer’s stepped-up investment in digital and omnichannel capabilities, the ongoing revitalization of its local brands in the U.S. and Europe,

Don’t scapegoat Rx for health care’s cost

Don’t scapegoat Rx for health care’s cost

The Urban Institute just issued a study that sheds new light on the persistent and vexing problem of access to prescription drugs in the U.S. Working with data from a recent Medical Expenditure Panel Survey, researchers concluded that in the pre-COVID years 2018-2019 almost 13 million American adults either did without needed medications or held

Video Forum: Scott Knoer, APhA

Video Forum: Scott Knoer, APhA

In this week’s Video Forum, Scott Knoer, executive vice president and chief executive officer of the American Pharmacists Association, describes efforts to advance the interests of the nation’s pharmacists and expand their scope and impact on health care. The working relationship between pharmacists and physicians, working conditions for pharmacists, and the need for a more

Video Forum: Michelle Peluso, CVS Health

Video Forum: Michelle Peluso, CVS Health

  Michelle Peluso, CVS Health’s executive vice president and chief customer officer, who will become co-president of CVS Pharmacy on January 1, tells this week’s Video Forum about the company’s ongoing omnichannel transformation. She also addresses the new Healthier Happens Together corporate advertising campaign, CVS’ growing array of digital and IT capabilities, and opportunities to

Video Forum: Christina Hennington, Target

Video Forum: Christina Hennington, Target

  In this week’s Video Forum, Christina Hennington, executive vice president and chief growth officer at Target, discusses the company’s success at tailoring its business model to changing circumstances and consumer needs. Among the subjects she addresses are Target’s guiding principles, the development of owned brands and their place in the merchandise mix, and the

Retail should get behind vaccine mandate

Retail should get behind vaccine mandate

Like many other policies intended to curb the spread of COVID-19, the Biden administration’s emergency temporary standard (ETS), which requires companies with 100 or more employees to ensure that members of their workforce are immunized or undergo weekly testing, has become a flashpoint. In addition to expected resistance from many Republicans, some business groups, including

Video Forum: Andrea Leigh, Andrea K. Leigh Consulting

Video Forum: Andrea Leigh, Andrea K. Leigh Consulting

Andrea Leigh, principal in Andrea K. Leigh Consulting, shares with this week’s Video Forum her assessment of the evolution of omnichannel retailing. In the second of two interviews, she looks at some of the companies that are mounting a challenge to Amazon in e-commerce, the coming shakeout in delivery options, and recent developments in China

Video Forum: Andrea Leigh, Andrea K. Leigh Consulting (Part 1)

Video Forum: Andrea Leigh, Andrea K. Leigh Consulting (Part 1)

In the first of two interviews, Andrea Leigh, principal in Andrea K. Leigh Consulting, analyzes Amazon and its impact on the retail marketplace. Leigh, who spent a decade in a variety of executive posts at the e-commerce company, talks about Amazon’s relentless pursuit of consumer-centric innovation, ongoing efforts to carve out a bigger presence in

For Brewer, WBA’s next phase is personal

For Brewer, WBA’s next phase is personal

In laying out her vision for the future of Walgreens Boots Alliance at the company’s investor day last month, chief executive officer Roz Brewer framed the strategy in personal terms. Recalling her mother’s final illness a decade ago, Brewer talked about the daunting complexity and wastefulness of health care in America, and how WBA is

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