It appears that a day of reckoning for pharmacy benefits managers has arrived. Long criticized by pharmacy operators for their business practices, particularly the application of direct and indirect remuneration fees under Medicare, PBMs are subject to intense scrutiny from legislators and regulators at the federal and state levels. As a result, PBMs are likely
ARLINGTON, Va. — The National Association of Chain Drug Stores Foundation — which continues to heighten its impact on the health and well-being of people through grants that support research and education — will be in the spotlight in August when, for the first time, it holds its premier fundraising event in conjunction with NACDS
This week’s Video Forum offers a look at the leadership transition now under way at AmerisourceBergen’s Corporate Partnerships Group. In the first of two installments, George Rafferty, who has headed the program since its inception five years ago, and Claire Biermaas, who is succeeding him as president of corporate partnerships, share their perspectives on the
PALM BEACH, Fla. — Anyone who has lingering doubts about the centrality of retail pharmacy’s contribution to ending the COVID pandemic should consider the view of Dr. Anthony Fauci, the federal government’s point man in responding to the emergency. Speaking at the National Association of Chain Drug Stores’ Annual Meeting here last month, the former
Remarkable in and of itself, the history of CVS Health, which this year is celebrating its 60th anniversary, is a reflection of the evolution of chain pharmacy. The transformation of the company — along with that of its largest competitors — has been profound, reaching the point at which it’s now fair to ask whether
Ahead of next month’s Healthcare Distribution Alliance Business and Leadership Conference, Chip Davis, president and chief executive officer of the association, tells this week’s Video Forum about the prevailing attitude in the industry. Full implementation of the Drug Supply Chain Security Act later this year, the challenge of coping with current shortages of some medications,
MAPLE GROVE, Minn. — Bob Narveson, chairman, president and chief executive officer of Thrifty White Pharmacy since 1999, plans to relinquish the latter two roles at the beginning of next year, when he will pass the torch to chief operating officer Justin Heiser. The transition, announced at a Thrifty White managers meeting yesterday, represents a
In the conclusion of a two-part Video Forum interview, Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services, talks about the AWS business model and shares his views on the role of technology in the drive toward greater personalization, the need to rethink the supply chain in the wake of
In the first installment of a two-part interview, Justin Honaman, head of worldwide retail and consumer goods go-to-market at Amazon Web Services, tells this week’s Video Forum about what retailers and CPG suppliers can do to innovate and “go further faster.” Emerging marketplace trends, the impact of technology on operational efficiency, and frictionless commerce
PALM BEACH, Fla. — When succession plans for the National Association of Chain Drug Stores’ chairmanship were disrupted by an executive change at Rite Aid earlier this year, the group was fortunate to have one of the industry’s most dynamic young leaders waiting in the wings. Mike Wysong, who had been slated to serve as
Mike Wysong, chief executive officer of CARE Pharmacies, shares his thoughts with Video Forum as he assumes the chairman’s role at the National Association of Chain Drug Stores a year earlier than originally planned. In addition to outlining his priorities at NACDS, Wysong discusses some of the challenges and opportunities ahead for retail pharmacy, and
In this week’s Video Forum, Marty Esarte, group vice president of owned brands at Walgreens, discusses efforts to strengthen the drug chain’s already robust assortment of private label merchandise. He also talks about Walgreens Boots Alliance’s heritage of innovation in the sector, the challenge of striking the proper balance between national brands and private
In the conclusion of a two-part interview, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, talks about major retailers’ use of technology and their growing scope in health care and media. He addresses the metaverse and its potential impact, personalization, and the balance between in-store shopping and e-commerce.
In this week’s Video Forum, Lokesh Ohri, Americas consumer consulting leader and a principal at EY, analyzes the changing behavior of shoppers in the wake of the COVID pandemic. Ohri also shares insights about building and maintaining customer loyalty, and the significance of artificial intelligence and other cutting-edge technology on the consumer marketplace.
