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Issues

Bartell appoints top merchant

SEATTLE — Brent Beebe has been appointed senior vice president of merchandising at Bartell Drugs, the oldest drug chain in th United States. He will develop and lead all aspects of merchandising and category management for the family-owned chain, as well as oversee merchandising innovation for the retailer’s 63 stores, which are located throughout King,

Retail veterans join Rite Aid management team

CAMP HILL, Pa. — Rite Aid Corp. has appointed two retail veterans to its upper ranks. David Abelman was named to the newly created position of senior vice president of brand development and innovation, while Dedra Castle joined the drug chain as executive vice president and chief human resources officer. Abelman will oversee continued development

Chief marketing officer at CVS/pharmacy exits

WOONSOCKET, R.I. — Rob Price has stepped down as chief marketing officer at CVS/pharmacy. Price, who joined CVS in December 2006, has been at the center of the chain’s efforts to more closely integrate the store and digital environments to create a more personalized experience for shoppers and pharmacy patients, leveraging insights from the ExtraCare

Controversy continues as ACA reaches major milestone

WASHINGTON — The enrollment of more than 7 million people in health insurance plans under the Affordable Care Act has led President Barack Obama to declare the law’s rollout a success. But Republican legislators vowed to continue to seek the statute’s repeal, and even though the ACA recorded its highest public approval level yet, at

Former Longs CEO dies at age 75

WALNUT CREEK, Calif. — Bob Long, who led Longs Drug Stores for more than 20 years, has died after a long illness. He was 75. Long was a well-known industry veteran who was honored in 2003 with Chain Drug Review’s Ronald L. Ziegler Lifetime Achievement Award. The award recognized his highly successful expansion strategies and

Reluctant leader made Longs better

Bob Long died last month after a long illness that had depleted his energy and, in the end, his will to live. Finally, his body deserted him, shutting down and giving him the peace that had for so long eluded him. For a very long time, Long headed the drug chain that his father and

Rite Aid in sync with evolution of health care

Whatever the ultimate fate of the Affordable Care Act, it is clear that fundamental changes in the way health care is delivered and paid for are taking place. Rite Aid understands that, and it has responded to two developments likely to endure even if Obamacare should falter — providers are increasingly being evaluated and remunerated

Product packaging involves more than meets the eye

In a multipart series during 2014 our team will examine key product attributes and marketing tactics from two different perspectives — the consumer/shopper and the retail buyer. Our hope is that retail and wholesale buyers and product manufacturers will benefit from an objective picture of the viewpoints that contribute to a product’s success at retail.

Digital technology brings chains closer to customers

The chain drug store industry is experiencing a major transformation driven by changes in how consumers interact with retailers and purchase products. Today’s newly empowered and connected consumers are increasingly turning to online stores and utilizing social and mobile technologies to access research, compare products and prices, and read reviews before making purchase decisions. They

One man’s disruptor is another man’s growth driver

In today’s hyper-connected, cost-pressured, health-driven environment, there’s no shortage of ideas and issues impacting the health care value chain. Understanding which disruptors are true issues or opportunities and which ones are distractions is a critical element in developing a business strategy. Most of the discussions regarding health care today in the retail pharmacy sector have

Rite Aid unveils Health Alliance integrated care program

BUFFALO, N.Y. — Rite Aid Corp. has launched an innovative, first-of-its-kind health management initiative that links its stores to local doctors with the aim of providing comprehensive care to individuals with chronic health conditions. The Rite Aid Health Alliance is an integrated care model that seeks to help patients achieve health improvement goals established by

CMS reverses course on some Part D changes

WASHINGTON — A buildup of bipartisan opposition on Capitol Hill, along with negative reactions from patient groups, businesses, insurers and others, convinced the Centers for Medicare and Medicaid Services (CMS) not to proceed “at this time” with several controversial changes to the Medicare Part D prescription drug program. A CMS draft regulation that had been

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