George Rafferty and Claire Biermaas, president and vice president of corporate partnerships, respectively, at AmerisourceBergen, tell Video Forum about the “radical curiosity” that the pharmaceutical wholesaler brings to the task of supporting its largest accounts. In the first of a two-part interview, Rafferty and Biermaas address the genesis of the corporate partnerships program, their approach
DEERFIELD, Ill. — Roz Brewer has brought an analytical bent to Walgreens Boots Alliance during her first year as chief executive officer. Trained as a chemist at Spelman College, she brings a methodical, fact-based approach to solving problems related to the businesses of health care, pharmacy and retailing. “You always have to reach back and
Joe Biden provided validation of community pharmacy’s ongoing evolution in his State of the Union address at the beginning of the month. Speaking before a joint session of Congress, the president unveiled plans to increase the industry’s already formidable role in the ongoing quest to end the COVID pandemic. “We’re launching the Test to Treat
This week’s Video Forum features the second part of an interview with Bryan Gildenberg, senior vice president of commerce at the Omnicom Commerce Group and former chief knowledge officer at Kantar. The changing behavior of consumers, the impact of Amazon on the marketplace, and the future of brick-and-mortar stores are among the issues Gildenberg addresses.
Bryan Gildenberg, senior vice president of commerce at the Omnicom Commerce Group and former chief knowledge officer at Kantar, shares his insights about the current status and future prospects of the retailing and consumer products sectors. In a wide-ranging discussion, Gildenberg talks about companies’ response to the COVID pandemic, ongoing changes in the supply and
The intense pressure that retail pharmacists face when they go to work — where high demand for COVID immunizations and tests is layered on top of an already formidable array of other duties — was the subject of a recent report on “PBS NewsHour.” The segment consisted of excerpts from interviews with five pharmacists who
Richard Schmitz, chief engagement officer at the Pharmacy Quality Alliance, tells this week’s Video Forum about the thinking behind the new “PQA Social Determinants of Health Resource Guide.” The publication examines the role that pharmacies can play in addressing seven barriers that patients often face — everything from the cost of medications to food
Mark Cuban is the latest entrepreneur to take aim at the $350 billion market for prescription drugs in the U.S. The mercurial businessman and investor, who is best known as the owner of the Dallas Mavericks basketball team and a panelist on the television series “Shark Tank,” is entering the category in a big way.
NEW YORK — L’Oréal USA’s Active Cosmetics Division (ACD) has generated remarkable growth in recent years by positioning its science-driven brands at the nexus of health and beauty care. As more consumers recognize the importance of that connection, demand for ACD’s dermatologically tested products continues to rise, a trend that Christina Fair, who became president
In this week’s Video Forum episode, Jennifer Zilka, who was recently named president of Good Neighbor Pharmacy, talks about the prospects for independent drug stores in America. The support provided to independents by Good Neighbor and its parent company, AmerisourceBergen; the evolution of community pharmacy practice; and the impact of digital technology on patients
Two recent developments in the nation’s capitol — one at the Centers for Medicare and Medicaid Services, the other at the Supreme Court — merit close scrutiny from pharmacy operators and other large retailers. Impacting different aspects of the business, each of the moves by the federal government has the potential to produce significant consequences
DEERFIELD, Ill. — When Alex Gourlay came to the United States in October 2013 to join Walgreens in the wake of its merger with Alliance Boots Group, he brought with him a keen sense of purpose. After beginning his career as a pharmacist at Boots the Chemist, the leading drug store chain in Great Britain,
ARLINGTON, Va. — Author and consultant Jim Collins is perhaps best known for applying the concept of the flywheel effect to the business world. Introduced in his book Good to Great: Why Some Companies Make the Leap and Others Don’t, the theory eschews the notion that an organization advances by sudden, dramatic surges, asserting instead
Chain Drug Review has named the National Association of Chain Drug Stores its Retailer of the Year. The designation might seem odd for an association, but NACDS is an organization comprised of retailers, with C-suite executives from member companies comprising the board of directors. This edition of Video Forum features three of NACDS’ key
