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Issues

Shoppers Drug Mart launches virtual care service

Shoppers Drug Mart launches virtual care service

TORONTO — Shoppers Drug Mart, in partnership with technology platform Maple, has launched a virtual care service for patients to help relieve the current burden on the acute health care system, specifically emergency rooms and hospitals. Where virtual care is not funded by provincial governments, Shoppers will fund online physician consultations at no cost to

Chains do their part to ease coronavirus worries

Chains do their part to ease coronavirus worries

NEW YORK — National and regional pharmacy chains were doing what they could to ease the coronavirus fears of shoppers and employees as the contagion spread. Seattle-based Bartell Drugs shipped more over-the-counter products to stores early this month after experiencing high demand due to concerns related to COVID-19. Bartell’s has two stores in the suburb

Data agency: a missing link for consumer power

Data agency: a missing link for consumer power

Ironic as it seems, thanks to questions surrounding ownership and privacy, big data is, in some respects, proving to be the rising tide that sinks all boats. Every day consumers throw a collective potential fortune in personal data out the digital window. Even worse, retailers and consumer packaged goods companies, some of the largest beneficiaries

Virus straining retail supply chain

Virus straining retail supply chain

NEW YORK — With more than 90,000 people across the globe infected with coronavirus, including here in the U.S., public health officials are now operating in “uncharted territory,” says the head of the World Health Organization. The latest figures show that deaths from the virus have occurred outside of mainland China, where the virus originated,

No quick relief from reimbursement burden

No quick relief from reimbursement burden

A new report on the cost of dispensing prescription medications brings into sharp focus the difficult economic challenges faced by retail pharmacy operators. It should come as no surprise that the study — conducted by Abt Associates and the MPI Group for the National Association of Chain Drug Stores, the National Community Pharmacists Association and

A way to reduce out-of-pocket drug costs: What will you do?

A way to reduce out-of-pocket drug costs: What will you do?

(Editor’s note: The following article written by Steven Anderson, president and CEO, National Association of Chain Drug Stores appeared on Morning Consult’s website February 26th.) A simple truth is emerging about the complex topic known as pharmacy direct and indirect remuneration fees: They are as damaging to patients and to pharmacies as advertised. Adam J. Fein,

London Drugs debuts new Vancouver store

London Drugs debuts new Vancouver store

VANCOUVER, B.C. — Earlier this month, London Drugs hosted the grand opening of its new location at Vancouver House, marking the first retail store opening in the Beach District, the emerging waterfront neighborhood located at the base of the Granville Street Bridge. The 12,108-square-foot London Drugs store was designed to support the immediate needs of

CVS PBM ends out-of-pocket costs for diabetes drugs

CVS PBM ends out-of-pocket costs for diabetes drugs

WOONSOCKET, R.I. — CVS Health unveiled a new solution that eliminates out-of-pocket costs associated with all diabetes prescription medications, including insulin, for members of the company’s pharmacy benefit manager. Offered through the CVS Caremark PBM, RxZERO enables employers and health plan sponsors to leverage formulary and plan design approaches to offer all categories of diabetes

MinuteClinic offering free heart health tests

MinuteClinic offering free heart health tests

WOONSOCKET, R.I. — As part of its continued support of the American Heart Association’s (AHA) Go Red for Women movement during American Heart Month, CVS Health has been offering no-cost Know Your Numbers heart health screenings at MinuteClinic, the company’s retail medical clinic, on selected Thursdays in February. MinuteClinic locations can be found inside selected

Retail pharmacies will overcome biased story

Retail pharmacies will overcome biased story

As The New York Times has been doing of late with astonishing regularity and surprising frequency, the newspaper of record has at last gotten round to demolishing the retail pharmacy business. In a front-page story on February 1, the Times shrieked, in its headline, that “Overloaded Pharmacists Warn They’re Making Fatal Mistakes.” The story proceeded

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