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Issues

CRN launches educational website on vitamin D and COVID

CRN launches educational website on vitamin D and COVID

WASHINGTON — The CRN Foundation today announced the launch of Vitamin D & Me!, a consumer education website on vitamin D and COVID-19. Vitamin D & Me! shares research, expert video interviews, news, and education in a user-friendly format and focuses on U.S. consumers ages 55+. “Most people don’t have time to keep up with

cbdMD receives U.S. Hemp Authority Certification

CHARLOTTE, N.C. — cbdMD, Inc., one of the nation’s leading and most highly trusted and recognized cannabidiol (CBD) brands, announced today that it has received the prestigious U.S. Hemp Authority™ Certification (USHA). The certification signifies the Company’s efforts to provide a high-quality, trustworthy product and grants the right to use the Certified Seal of the U.S.

Unilever’s Thomas: The company built its portfolio on what shoppers need

Unilever’s Thomas: The company built its portfolio on what shoppers need

ENGLEWOOD CLIFFS, N.J. — Already one of the world’s leading CPG suppliers, Unilever is on course to extend the reach and bolster the impact of its diverse product portfolio. Terry Thomas, executive vice president and chief customer officer for Unilever U.S., is one of the individuals spearheading that effort. Responsible for $12 billion a year

Drug stores have been the premier beauty destination

Drug stores have been the premier beauty destination

With many nonessential brick-and-mortar retailers being forced to close due to lockdown measures during the pandemic, drug stores were able to fill the void for consumers looking to stock up on beauty and wellness products. In effect, the pandemic made drug stores a premier shopping destination for beauty products. Drug stores catered to a wider

You have a compliance program — but is it effective?

You have a compliance program — but is it effective?

Retail pharmacy operations present significant regulatory risks. In particular, most pharmacies are enrolled as Medicare and Medicaid providers and are therefore subject to complex requirements governing the submission of claims to these government health care programs. Failure to comply with these requirements can result in civil monetary penalties and even exclusion from participation in federally

A digital storefront can maintain ties to shoppers

A digital storefront can maintain ties to shoppers

Amid COVID-19, homebound consumers turned to digital health services, apps and wearables to replace the pharmacies, gyms or doctor’s visits they’d normally go to pre-pandemic. As a result, consumer behaviors have been rewritten, causing nearly every industry to reevaluate how they do business. For drug stores, this means adopting a digital storefront, where they can

Drug chains can ward off new digital Rx players

Drug chains can ward off new digital Rx players

The U.S. prescription drug market has reached half a trillion dollars, much of it dominated by large pharmacy service providers. But with a pie this big, it’s little wonder that new players are looking to horn in on the action — in particular “digital native” start-ups that give customers the direct consumer-centric relationship and flexible

Drug chains can gain from profound changes in beauty

Drug chains can gain from profound changes in beauty

Sitting at the intersection of retail and health care, 2020 and 2021 have been profoundly challenging years for the retail drug store channel. The onset of the COVID-19 pandemic had once-in-a-generation impacts across the full business — both pharmacy and retail. On the pharmacy side, there were shifts in chronic versus acute prescription volumes, channel

A critical moment to build customer loyalty

A critical moment to build customer loyalty

The promise and power of personalization is always based on relevance, which requires the most robust understanding of how customers shop and their ever-changing needs in terms of categories, products, brands, information, price, value and channel. Throughout the pandemic, there have been tremendous changes that impact almost every way these customers shop — from their

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