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Clint Mahlman

London Drugs takes wraps off small-format store

London Drugs takes wraps off small-format store

CALGARY, Alberta — London Drugs has opened its first “grab and go” urban store here under the LDExpress banner. Located in Calgary’s Venator Building with direct access to Scotia Centre, the 4,000-square-foot store is a condensed version of a typical London Drugs outlet. It has a full-service pharmacy, space for two customer service specialists and

London Drugs, Loblaw aid in B.C. wildfire relief effort

London Drugs, Loblaw aid in B.C. wildfire relief effort

BRITISH COLUMBIA, Canada — London Drugs and Loblaw Cos., including its Shoppers Drug Mart chain, are collecting donations and pitching in supplies to help residents affected by wildfires raging around south-central British Columbia. The province announced a state of emergency on Friday because of the wildfires, and as of Wednesday there were more than 180

London Drugs launches LDExpress format

London Drugs launches LDExpress format

CALGARY, Alberta — London Drugs has opened a small-box, convenience-focused format called LDExpress. Located on Stephen Avenue in Calgary’s Venator Building, LDExpress is described by London Drugs as a “grab-and-go,” “hypercondensed” version of the western Canada drug chain’s stores. Besides a pharmacy and traditional front-end sections, many London Drugs stores also house a large consumer

London Drugs opens its first optical center

London Drugs opens its first optical center

WEST VANCOUVER, British Columbia — Optical London Drugs made its debut last month inside a remodeled London Drugs store here. The full-service optical clinic has licensed optometrists on the premises. Plans call for other Optical London Drugs sites to be announced in the coming weeks. “At London Drugs we are always looking for new and

London Drugs program supports immigrant families

London Drugs program supports immigrant families

RICHMOND, British Columbia — London Drugs has launched #Welcoming150, a program and donation drive to support 150 new Canadian families who left their country of origin, including because of unsafe conditions. The western Canada drug chain said customers can visit their local London Drugs to learn about the families adopted by that store and donate

London Drugs opens its first optical clinic

London Drugs opens its first optical clinic

WEST VANCOUVER, British Columbia — London Drugs has launched its first optical clinic, featuring licensed optometrists, with the grand opening of a new concept store at the Park Royal shopping center in West Vancouver. The western Canada drug chain said Friday that the full-service optical center, called Optical London Drugs, stems from a partnership between

London Drugs COO Mahlman gets Retailer of Year honors

London Drugs COO Mahlman gets Retailer of Year honors

TORONTO — Clint Mahlman, executive vice president and chief operating officer of London Drugs, has been named the 2017 Distinguished Canadian Retailer of the Year as part of the Retail Council of Canada’s Excellence in Retail Awards. The Retail Council of Canada said Thursday that Mahlman and London Drugs are recognized by their Canadian retail

2017 Retail Forecast: Times Are A Changin’

2017 Retail Forecast: Times Are A Changin’

“The times they are a changin’,” Nobel laureate Bob Dylan sang in 1964. It’s as true now as it was 53 years ago, especially for the chain drug industry. With the incoming administration of Donald Trump, all bets are off with health care. The Affordable Care Act appears set for demise, but no one in

London Drugs introduces loyalty plan

London Drugs introduces loyalty plan

RICHMOND, British Columbia — London Drugs has launched its first-ever loyalty program, called LDExtras. The Canadian drug chains said LDExtras is the “most tailored program in retail involving experiences and savings.” When customers visit London Drugs, whether in-store or online, they will begin capturing rewards from customized offers on products and services customers routinely purchase

London Drugs launches its first loyalty program

London Drugs launches its first loyalty program

RICHMOND, British Columbia — London Drugs has delved into the customer rewards arena with the launch of its first-ever loyalty program. Called LDExtras, the rewards program comes after a successful 15-month pilot on Vancouver Island, the western Canada drug chain said Wednesday. Customers earn rewards, or “Extras,” by shopping and purchasing eligible products, called “Visits,”