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Jason Dombi

Building a strategy in a digital world

Building a strategy in a digital world

Recent studies point to digital as the primary force driving the business and societal changes that are affecting company operations across industries. Because retail and health care are facing the most disruption, North American pharmacies can no longer afford to watch from the sidelines. While leading players are making fundamental changes to their entire organizations

How to win over the connected health consumer

How to win over the connected health consumer

Most consumers today are connected to digital technology through personal computers and, increasingly, mobile devices. They use smartphones more than three hours a day for communication, entertainment and shopping, and their online time and activities are increasing. Our Connected Health Consumer survey focused on finding out how consumers’ use of digital/mobile for general purposes (e.g.,

Helping consumers navigate the wild world of health apps

The Wild West never lacked for traveling salesmen pushing the newest elixir or snake oil to solve all your medical maladies. Fever? Take this! Stomach pains? Here’s the cure! As the health and medical fields matured, however, the playing field was leveled as trusted information became available through doctors, textbooks and other channels. The snake

Telemedicine and the future of retail health clinics

It’s Monday morning and you wake up with a throbbing headache, stuffy and dizzy, recognizing that the next thing you absolutely positively need to hear is, “The doctor will see you now.” You roll over in bed, pick up your tablet, open your accountable care organization’s (ACO’s) telemedicine app, and in a few minutes you