Wendy Liebmann has devoted her career to charting the changing wants and needs of consumers and analyzing what that evolution means for the retail and CPG sectors. In this week’s Video Forum, Liebmann, chief executive officer and chief shopper at WSL Strategic Retail, talks about mass market retailers’ performance during the COVID pandemic, ongoing industrywide
ARLINGTON, Va. — In a recent webinar sponsored by the National Association of Chain Drug Stores, Wendy Liebmann, chief executive officer and chief shopper at WSL Strategic Retail, discussed how shoppers have been, and are being, transformed by the pandemic and offered insights on how retailers are responding and need to respond to meet the
ARLINGTON, Va. — In a webinar this week sponsored by the National Association of Chain Drug Stores, Wendy Liebmann, CEO and chief shopper at WSL Strategic Retail discussed how shoppers have been, and are being, transformed by the pandemic and offered insights on how retailers are responding and need to respond to meet the changing
CHICAGO — ECRM held its first Beauty & Wellness with Purpose Summit earlier this week here. The two-day summit focused on the growing popularity of purpose-driven indie brands. Purpose-driven brands on the market today focus closely on a niche within a category; they look out for all stakeholders; they seek out partners that share their
If ever there was a topic on everyone’s mind these days it is health. No, don’t panic: I’m not referring to all the vitriol coming out of Washington around the repeal of the Affordable Care Act (although clearly that’s one reason). What I am talking about is how, in this retail environment, where growth is
If you do business in the drug channel, the question of what happened to drug store traffic over the last few months is one I’m sure you’ve been seriously puzzling over. That and several others: Was it an aberration? When will traffic return? Will it return? Why did it happen? And, oh yes, how should
The continuous roller coaster of retail sales results could make even the greatest optimist weep. In recent months, when retailers like Macy’s, Nordstrom, Kohl’s, J.C. Penney and Target reported less than stellar results, it was hard not to take on a Chicken Little view that the sky was falling. Retailers blamed a variety of factors:
I’m sure the last thing you want to read, yet again, is another treatise on the impact of the Great Recession on the U.S. economy. So apologies up front. All I can say is that the effects of the recession have still not gone away. That is clear in our biennial How America Shops MegaTrends
When Target announced its first quarter 2015 results earlier this year, it was clear how quickly the world had changed. Chief executive officer Brian Cornell said, “We’re encouraged to see early progress on our strategic priorities, including strong sales growth in apparel, home and beauty, nearly 40% growth in digital sales, and positive traffic in
For longer than most of us can remember, the success of U.S. business has been driven by the homogeneity of the population — either how it looked (mainly Caucasian) or what it wanted (similar aspirations). However, as we look ahead, that will not be the future. Not so long ago, the United States was predominantly a
