October 13, 2021 by Chain Drug Review
J.D. Power, MyTelemedicine
Pharmacy
MCKINNEY, Texas — MyTelemedicine today announced that it was ranked in the top three direct-to-consumer telehealth providers nationwide by J.D. Power for telehealth customer satisfaction. The unexpected award is a testament to the company’s fundamental commitment to deliver a great care experience across its user platforms. “Receiving this honor from such a well-respected organization as
August 20, 2020 by Chain Drug Review
Good Neighbor Pharmacy, J.D. Power
Leading Headlines, Pharmacy, Retail News
VALLEY FORGE, Pa. – Good Neighbor Pharmacy, a national independent pharmacy network offered through AmerisourceBergen, announced that it has been ranked “Highest in Customer Satisfaction with Chain Drug Store Pharmacies” in the J.D. Power 2020 U.S. Pharmacy Study, with a score of 915 out of 1,000. This marks the ninth time Good Neighbor Pharmacy has
August 5, 2020 by Chain Drug Review
J.D. Power, James Beem
Business, Leading Headlines, Pharmacy, Retail News
TROY, Mich. — Those pharmacist consultation kiosks, exam rooms and walk-in vaccination sites popping up in neighborhood pharmacies across the country are not a coincidence. They are part of a concerted effort by the nation’s major pharmacy chains to become the center of gravity for consumer health care. According to the J.D. Power 2020 U.S.
August 20, 2019 by Chain Drug Review
Good Neighbor Pharmacy, Greg Truex, Health Mart, J.D. Power, J.D. Power 2019 U.S. Pharmacy Study, Rite Aid
Business, Featured Articles, Leading Headlines, Pharmacy, Retail News
COSTA MESA, Calif. — Despite the looming threat of disruption at the hands of e-commerce, the U.S. pharmacy industry continues to enjoy superior levels of customer satisfaction in both the brick-and-mortar and mail order segments, according to the J.D. Power 2019 U.S. Pharmacy Study, released Tuesday. Study Rankings Good Neighbor Pharmacy ranks highest overall among brick-and-mortar
June 20, 2019 by Chain Drug Review
J.D. Power, J.D. Power 2019 Medicare Advantage Study, James Beem, Kaiser Foundation Health Plan, Medicare Advantage
Leading Headlines, Pharmacy
COSTA MESA, Calif. — With enrollment in Medicare Advantage plans nearly doubling over the past decade — now reaching roughly 20.4 million Americans — health plans have been able to maintain consistently high levels of overall customer satisfaction. According to the J.D. Power 2019 Medicare Advantage Study, released today, overall satisfaction with Medicare Advantage plans
September 24, 2018 by Chain Drug Review
Good Neighbor Pharmacy, J.D. Power
Issue 09-24-2018
COSTA MESA, Calif. — Good Neighbor Pharmacy ranks highest among brick-and-mortar chain drug stores for customer satisfaction, with a score of 903, in the recent J.D. Power 2018 U.S. Pharmacy Study. Ranking second behind the AmerisourceBergen Corp. network was McKesson Corp.’s Health Mart (890). Rite Aid Corp. was third (846). Sam’s Club ranked highest among
September 25, 2017 by Geoff Walden and Chain Drug Review
Good Neighbor Pharmacy, J.D. Power, J.D. Power 2017 U.S. Pharmacy Study, Rick Johnson
2017, Issue 09-25-2017, Issues, News
COSTA MESA, Calif. — Resentment over rising drug prices has dimmed customers’ view of the U.S. pharmacy industry, according to J.D. Power. Decreased satisfaction with both brick-and-mortar and mail order pharmacies was found by the J.D. Power 2017 U.S. Pharmacy Study. Satisfaction with brick-and-mortar pharmacy costs fell 27 index points to 789 on a 1,000-point