Dominique Harris, a partner at Kearney, tells this week’s Video Forum about the pressing need to address health disparities that impact millions of people in this country. She discusses some of the barriers to making high-quality health care available to all Americans and the role that pharmacies can play in alleviating the problem, as
In the final installment of a two-part interview, Todd Huseby, a partner at Kearney and leader of the consulting firm’s consumer health care practice, tells this week’s Video Forum how such developments as the emergence of large health care ecosystems, the growing involvement of digitally based companies, and the changing attitudes of payers will impact
In this week’s Video Forum, Todd Huseby, a partner at consulting firm Kearney and leader of the company’s consumer health care practice, examines trends currently shaping the industry and their relation to developments in the broader economy. Among the issues that Huseby addresses are the high cost of health care, its impact on community pharmacy
In recent years, the health care industry in the U.S. has accelerated its shift from fee-for-service toward value-based care (VBC) models, focused on holistic, long-term outcomes for patients and lower costs for the system. This shift was spearheaded by the Centers for Medicare and Medicaid (CMS) through legislation enacted between 2008 and 2019, notably by
Retail media networks (RMNs) represent a clear opportunity for pharmacy retailers. RMNs are advertising businesses set up by a retailer that allow CPGs to buy advertising space that reaches in-market buyers. CPGs get the benefit of first-party consumer data. Retailers get a new revenue stream. The market is growing, and is estimated to reach $50
Good news for those paying close attention to the fight for health equity: We’re seeing a tide change in the industry. For years, many groups have been talking about the moral imperative of improving health equity, but recently there’s been increased momentum toward real, lasting change. The pandemic and the push for social justice have
As health care players race to deliver on the promise of integrated care, they’re assembling capabilities through M&A and changing the way the ecosystem works. While community pharmacies continue to publicly demonstrate commitment to evolving their offerings, they will need to demonstrate their value in different ways as influencers in the health ecosystem evolve. For
Since Amazon Pharmacy launched in November 2020, the prescription drug home-delivery service has led with a primarily online offering. Its value propositions — technology-based customer support, transparent pricing, fast shipping and an app-based interface — are compelling, but without connections to the broader health care ecosystem, organic growth has been challenging. That’s about to change.
CHICAGO — Kearney today released its annual Consumer and Retail M&A report, Forged in crisis, poised to innovate, which shines a light on the current and immediate future deal landscape for consumer product and retail companies. After a pandemic year of M&A deal activity hitting rock bottom, the report projects a return in deal value and density,
The COVID-19 crisis has undoubtedly changed customer behavior, from how people pay to what they buy. But how has the pandemic specifically affected pharmacy customers? Kearney’s pharmacy customer survey from early fall 2020 reveals that COVID-era customers have new ways of shopping, evolving preferences for obtaining prescriptions and increased expectations of their pharmacies. As the
Todd Huseby, partner and leader of the consumer health care sector at Kearney, examines the implications of some key recent developments for pharmacy retailers. COVID-19’s effect on shoppers, Amazon’s move into the prescription drug business, the emergence of other e-commerce challengers, and changes at CVS Health and Walgreens Boots Alliance are among the subjects
Ever since its launch as an online bookstore 25 years ago, Amazon has ignored traditional economics as it solves customer challenges in new ways — raising expectations and forcing competitors to do better in the process. Over the past few years, Amazon has ramped up the number of experiments, acquisitions and offerings across the health
Pharmacies have long been the front door to the country’s health care system. People choose their favorite pharmacy and make stopping by a habit. They drop in to pick up monthly prescriptions, ask the pharmacist for advice and, of course, snag retail items in the process. But can pharmacies hold on to this coveted position?
CHICAGO — U.S. companies in 2019 sourced substantially fewer manufactured goods from 14 traditional Asian trading partners, apparently as a direct result of aggressive U.S. government trade policies, according to the seventh annual Kearney US Reshoring Index. The ongoing trade war sent the Reshoring Index to a record high in 2019. The Reshoring Index compares