November 21, 2022 by Rodey Wing, Tonny Huang and Laura Bowen
Kearney, Laura Bowen, Rodey Wing, Tonny Huang
November 21, 2022, Opinion
In recent years, the health care industry in the U.S. has accelerated its shift from fee-for-service toward value-based care (VBC) models, focused on holistic, long-term outcomes for patients and lower costs for the system. This shift was spearheaded by the Centers for Medicare and Medicaid (CMS) through legislation enacted between 2008 and 2019, notably by
November 7, 2022 by Laura Bowen, Katherine Black, Nora Kleinewillinghoefer and Alex Wang
Katherine Black, Kearney, Laura Bowen, Nora Kleinewillinghoefer and Alex Wang
November 7, 2022, Opinion
Retail media networks (RMNs) represent a clear opportunity for pharmacy retailers. RMNs are advertising businesses set up by a retailer that allow CPGs to buy advertising space that reaches in-market buyers. CPGs get the benefit of first-party consumer data. Retailers get a new revenue stream. The market is growing, and is estimated to reach $50
April 29, 2021 by Todd Huseby, Katy Rauen and Laura Bowen
Katy Rauen, Laura Bowen, The U.S. prescription drug market has reached half a trillion dollars, Todd Huseby is a partner at Kearney. He can be contacted at [email protected].
April 26, 2021, Opinion
The U.S. prescription drug market has reached half a trillion dollars, much of it dominated by large pharmacy service providers. But with a pie this big, it’s little wonder that new players are looking to horn in on the action — in particular “digital native” start-ups that give customers the direct consumer-centric relationship and flexible
February 3, 2021 by Todd Huseby, Laura Bowen and Emily Rowe
Emily Rowe, Kearney, Laura Bowen, Todd Huseby
January 18, 2021, Pharmacy
The COVID-19 crisis has undoubtedly changed customer behavior, from how people pay to what they buy. But how has the pandemic specifically affected pharmacy customers? Kearney’s pharmacy customer survey from early fall 2020 reveals that COVID-era customers have new ways of shopping, evolving preferences for obtaining prescriptions and increased expectations of their pharmacies. As the
June 1, 2020 by Rodey Wing, Kate Maheu and Laura Bowen
COVID-19, Kate Maheu, Kearny, Laura Bowen, Rodey Wing
June 1, 2020, News, Opinion
The COVID-19 crisis will eventually move past its peak and everyday life will phase into a new normal. When it does, it’s unlikely that customers or businesses will go back to their pre-pandemic ways. As “essential” businesses, retail pharmacies were some of the first to experience and respond to new changes in customer behaviors and