COSTA MESA, Calif. — Health Mart came in first among chain drug retailers in a pharmacy customer satisfaction survey by market research firm J.D. Power. Still, chain drug stores as a group trailed supermarket pharmacies and mail order pharmacies in terms of patient satisfaction, according to the J.D. Power 2016 U.S. Pharmacy Study, released on
LAS VEGAS — Over the weekend AmerisourceBergen Corp. wrapped up its annual ThoughtSpot trade show, where it introduced new programs to help members of its Good Neighbor Pharmacy network drive their businesses. At ThoughtSpot 2016, AmerisourceBergen said it’s developing a specialty at retail program to help member pharmacies better serve patient needs and diversify revenue
CHESTERBROOK, Pa. — AmerisourceBergen Corp. has done much to redefine the role of the pharmaceutical wholesaler in recent years. The company has augmented its core drug distribution operation with a variety of capabilities that better position it to help business partners throughout the supply chain succeed. When one hears the name AmerisourceBergen today, it is
CONSHOHOCKEN, Pa. — Brian Nightengale has succeeded Dave Neu as president of AmerisourceBergen Corp.’s Good Neighbor Pharmacy. Neu, who has also been executive vice president of retail strategy at AmerisourceBergen, will retire this summer after more than three decades with the company. Nightengale had been president of Xcenda, AmeriscourceBergen’s health economics and outcomes consultancy. He
CONSHOHOCKEN, Pa. — David Neu, executive vice president of retail strategy at AmerisourceBergen Corp. and president of its Good Neighbor Pharmacy network, plans to retire this summer. AmerisourceBergen said Friday that Brian Nightengale, president of company subsidiary Xcenda, a health economics and outcomes consultancy, will take over as Good Neighbor Pharmacy president effective immediately. The
WESTLAKE VILLAGE, Calif. — Despite the numerous changes occurring in the health care industry, customer satisfaction with pharmacies remains relatively stable, according to the J.D. Power 2015 U.S. Pharmacy Study. The study, in its ninth year, measures customer satisfaction with brick-and-mortar — which includes chain drug stores, discounters and supermarkets — and mail-order pharmacies. Satisfaction
VALLEY FORGE, Pa. — Good Neighbor Pharmacy continues to earn recognition for its high level of service. For the third straight year, the independent pharmacy network — operated by drug distributor AmerisourceBergen Corp. — had the top rating among chain drug stores in the J.D. Power 2015 U.S. Pharmacy Study, which measures pharmacy customer satisfaction.
LAS VEGAS — At ThoughtSpot 2015, Good Neighbor Pharmacy’s annual trade show and conference, AmerisourceBergen announced a new set of innovations it said will strengthen its Pharmacy Services Administration Organization and help independent pharmacies endure the industry’s most pressing challenges. “AmerisourceBergen and Good Neighbor Pharmacy are committed to providing community pharmacists with the resources they
IRVINE, Calif. — AmerisourceBergen Corp. and its Good Neighbor Pharmacy network will employ technology from PrescribeWellness to deliver and maintain the company’s new Patient Engagement Center. The Patient Engagement Center is a key component of the new Elevate Provider Network that AmerisourceBergen announced late last month at its ThoughSpot 2015 event in Las Vegas. The
CONSHOHOCKEN, Pa. — AmerisourceBergen Corp. has launched the AmerisourceBergen Foundation, a nonprofit charitable organization that provides grants to health- and pharmaceutical-related causes and educational opportunities. The drug distributor said Thursday that the AmerisourceBergen Foundation focuses on health and wellness initiatives that improve patient outcomes, including pharmaceutical accessibility programs, pharmaceutical adherence programs and health improvement research.
LAS VEGAS — At its ThoughtSpot 2015 conference, which ended this weekend, AmerisourceBergen Corp. introduced a range of new capabilities for its Pharmacy Services Administration Organization that will bolster support of its Good Neighbor Pharmacy independent pharmacy network. The company said the revamped Pharmacy Services Administration Organization, renamed the Elevate Provider Network, will help community
VALLEY FORGE, Pa. — AmerisourceBergen Corp. has promoted Robert Mauch to executive vice president and president of AmerisourceBergen Drug Corp., the division that distributes pharmaceuticals and offers pharmacy management services. Mauch, 48, had been working as the company’s chief operating officer. He began his new duties on February 4, succeeding David Neu, who accepted the