January 7, 2019 by Todd Huseby and Carol Cruickshank
retail pharmacy
Issue 01-07-2019, Opinion

Editor’s note: The fourth in a series of seven articles by A.T. Kearney on the trends that are radically transforming the health sector. By Todd Huseby and Carol Cruickshank Traditionally, the approach to health in the United States has been reactive or at best responsive. Patients visit their providers only when an issue arises; providers
August 31, 2018 by Anne Marie Stephen
retail pharmacy
Issue 08-27-2018, Opinion

The future of retail pharmacy is driven by your customers (patients/shoppers/consumers). Consumers have moved into the digital age — which is not news. It is up to you to determine how you will service their evolved expectations. They engage with their social communities online, complete tasks on the go and transact all via their mobile
March 27, 2018 by Chain Drug Review
Amazon, Amazon's health care aspirations, health care, Jeff Bezos, Joseph Johnson, L.E.K. Consulting, PBM, pharmacy benefit manager, retail pharmacy, Rob Haslehurst, telemedicine
Business, Featured Articles, Leading Headlines, Pharmacy, Retail News

BOSTON — Online retail giant Amazon will enter the broader health care market — it’s just a question of how, according to global management consulting firm L.E.K. Consulting. In a new report released yesterday, L.E.K. said Amazon has the right combination of capabilities for “its big health care-industry ambitions” and could launch offerings running the gamut from
July 12, 2017 by Chain Drug Review
FY2017 National Defense Authorization Act, James Mattis, NACDS, National Association of Chain Drug Stores, retail pharmacy, Steve Anderson, Tricare, TRICARE acquisition cost parity pilot
Leading Headlines, Pharmacy, Retail News

ARLINGTON, Va. — Twenty-one senators have called on U.S. Secretary of Defense James Mattis to implement the TRICARE Acquisition Cost Parity Pilot Program for Retail Pharmacy. In a letter to Mattis, the lawmakers outlined the benefits of the pilot, describing it as a “sensible approach to reducing prescription drug costs in the TRICARE program.” The
April 3, 2017 by Jeffrey Woldt and Chain Drug Review
AmerisourceBergen, Cardinal Health, drug distributors, drug wholesalers, Jeffrey Woldt, McKesson, NACDS Regional Chain Conference, Peyton Howell, pharmaceutical distributors, retail pharmacy
2017, Issue 04-03-2017, Issues, Opinion

Changes in the nation’s health care system have made pharmaceutical distributors more important than ever. Large pharmacy operators have strengthened their alliances with the Big Three Wholesalers to maximize purchasing power, augment operational efficiency and work through such challenges as implementation of new federal regulations to ensure a secure supply chain. The role of drug
December 12, 2016 by Geoff Walden and Chain Drug Review
community pharmacy, Hy-Vee, Kristin Williams, NACDS Regional Chain Conference, National Association of Chain Drug Stores, retail pharmacy
2016, Issue 12-12-2016, Issues, News, Retail News

ARLINGTON, Va. — The upcoming NACDS Regional Chain Conference will be a fertile source of ideas for retail pharmacy, says Kristin Williams, senior vice president and chief health officer at Hy-Vee Inc. “The Regional Chain Conference is a wonderful venue for in-depth exchanges with both retail colleagues and suppliers,” says Williams, who is chairing the
August 16, 2016 by Chris Paddison and Chain Drug Review
A.T. Kearney, chain drug store, Chris Paddison, Digital Disruption, digital technologies, retail pharmacy
Opinion

The explosion of data, analytics, and insights is shifting the ways that health care companies can create value. In a roundtable I recently facilitated on this subject at an industry summit, three themes emerged. First, companies across the entire health care value chain need scale to make the appropriate investments. Second, they need to focus
August 6, 2016 by Chain Drug Review
A.T. Kearney, Bob O’Meara, Chain Drug Review, Digital Disruption, health care technology, Jeffrey Woldt, Matter, pharmacy chains, retail pharmacy, Steven Collens, Todd Huseby
2016, Issue 08-08-2016, Issues, News, Retail News, Technology

CHICAGO — Retail pharmacy is no stranger to technology. For many years pharmacy operators and their supply chain partners have relied on computer-driven systems to ensure efficient distribution of products, assist pharmacists in dispensing and adjudicate insurance claims. The digital revolution is now bringing about an exponential change in technology’s impact not only on pharmacy,
April 18, 2016 by Chain Drug Review
Adam Fein, chain drug stores, Drug Channels Institute, drug wholesalers, Joseph Agnese, Pembroke Consulting, pharmacy industry, pharmacy supply chain, retail pharmacy, S&P Capital IQ
2016, Business, Featured Articles, Issue 04-18-2016, Issues, Leading Headlines, News, Retail News

NEW YORK — Going forward, chain drug stores can bank on the same underlying trends that have fueled the retail pharmacy business in recent years. But the industry as they’ve known it won’t look quite the same. Retailer consolidation, changes in drug purchasing and the influx of specialty drugs are reshaping the competitive arena, industry
March 21, 2016 by Chain Drug Review
Ken Schley, Larry Johannessen, Medicine Shoppe Canada, Quality Foods, retail pharmacy, Terry Stychin
Retail News

PORT ALBERNI, B.C. — Medicine Shoppe Canada is opening a pharmacy inside a Quality Foods supermarket here. The McKesson Canada drug store banner said longtime community pharmacist Larry Johannessen, who owns two other Medicine Shoppe locations, will operate the new location at the Quality Foods in Port Alberni, located on Vancouver Island. “At Medicine Shoppe
February 24, 2016 by Chain Drug Review
ACSI, ACSI Retail Report 2015, American Customer Satisfaction Index, Claes Fornell, customer satisfaction with drug stores, retail pharmacy
Business, Featured Articles, Leading Headlines, Retail News

ANN ARBOR, Mich. — Customer satisfaction with drug stores fell last year as part of an overall decline among retailers, according to the American Customer Satisfaction Index (ACSI). ACSI covers six retail sectors — drug stores, supermarkets, department and discount stores, specialty retail stores, online retail and gas stations — and reports measures on a
January 6, 2016 by Geoff Walden and Chain Drug Review
$4 generics, Chain Drug Review, health and wellness, Michelle Gloeckler, Pharmacy Innovator of the Year, retail pharmacy, Walmart, Walmart Care Clinics
2016, Featured Articles, Issue 01-04-2016, Issues, Leading Headlines, News, Pharmacy, Retail News

BENTONVILLE, Ark. — Walmart has had a long history of making health care more accessible and affordable. From the launch of $4 generics in 2006 to the recent introduction of Walmart Care Clinics, which promise to have the same kind of impact on pricing in that sector as the earlier program did in pharmacy, the
October 26, 2015 by Mark Baumgartner and Chain Drug Review
Fred’s Inc., Jerry Shore, John Foley, retail pharmacy, Walgreens
2015, Issue 10-26-2015, Issues, News
MEMPHIS — Fred’s Inc. has hired retail pharmacy veteran John Foley as executive vice president of store operations. Foley assumed his duties on October 7. He succeeded Mike Holligan, who was named to the open position of regional vice president of store operations for Fred’s. Foley is expected to help Fred’s continue to develop a
October 26, 2015 by Jeffrey Woldt and Chain Drug Review
Affordable Care Act, CVS Health, Jeffrey Woldt, medication adherence, MinuteClinic, Pharmacy Advisor, Predictive Adherence Index, retail pharmacy, ScriptSync, Vulnerable Patient Index, William Shrank
2015, Issue 10-26-2015, Issues, Leading Headlines, Opinion

The move toward closer cooperation among providers is one of the more intriguing developments in health care, one that promises to improve patient outcomes and limit expenditures in a sector that accounts for almost 20% of the nation’s gross domestic product. The rationale behind the partnerships, and the role of community pharmacies within them, is